Welcome to eShop 2.0
eShop 2.0 is helping fleet customers manage service activity with greater visibility, faster access to information, and improved self-service capabilities.
Through eShop 2.0, customers can:
| View service activity and work order status |
| Access service history and supporting documents |
| Review estimates and approvals |
| Manage fleet assets and users |
| Submit service requests and schedule eligible services |
| Monitor location wait times and service progress |
Getting Started
New to eShop 2.0?
We have several resources available to help you get started:
Step-by-step Quick Reference Guides (QRGs)
Short training videos
Customer onboarding resources
Support documentation and FAQs
What makes our new Portal so Great
Important eShop Transition News Update
6/9/2026
We’re excited to share that we’re moving from eShop to a new, modern service portal designed to provide a more reliable and streamlined experience.
What’s changing?
Effective September 1st, the following sites have replaced their shop system with the new eShop 2.0 customer portal.
| TA Cartersville – 146 |
| TA Atlanta South – 268 |
| Petro San Antonio – 305 |
| TA Cincinnati Mobile Maintenance – 474 |
| Petro Carnesville – 377 |
| TA Express Fair Play – 465 |
| TA Wildwood – 53 |
| TA Express Tampa – 158 |
| TA Vero Beach – 197 |
| TA Baldwin – 247 |
| TA Jacksonville South – 248 |
| TA Brunswick – 258 |
| Petro Kingsland – 344 |
What does this mean for you?
If you are servicing at a location that has migrated to our new system, you’ll manage your electronic work orders through the new portal.
For locations that have not yet migrated, you’ll continue using eShop as you do today. Initially, most locations will still be accessed via eShop. As additional locations migrate to our new system, you’ll gradually use the new portal more often until all of our locations have been migrated. This means that you will be managing both our new portal and eShop during the migration process.
We will share additional details, including timing, information, and training before the transition begins. In the meantime, if you have questions, please reach out to your Fleet Sales representative. Thank you for your partnership and support as we work to improve your experience.
Training Materials Overview & Quick Start Guide
Access all available training materials in one place. Use this overview guide to navigate Quick Reference Guides, training videos, and other learning resources designed to help you get the most out of the platform. Start here to explore the available training assets and find the resources that best meet your needs.
eShop 2.0 Training Documents and Videos
Please click a title to watch the training video
Need Help?
If you need assistance accessing your account or have questions about eShop 2.0, please contact your eformssupport@ta-petro.com AND fleetmaintenancespecialists@ta-petro.com or submit a request through
"Help" button.
Thank you for partnering with TA Truck Service as we continue to improve the service experience through eShop 2.0
