Our Culture

There’s never been a more exciting time to join the TA team.

In 2020, TravelCenters of America embarked on a major company transformation. The plan focuses on improving business operations and enhancing the entire travel center experience for all guests. It is resulting in improvements in efficiencies that position TA well for success. With the One TA approach at the center of this ongoing company transformation, we put team members first to provide the best experience for our guests. Our culture is guided by the following values:

Welcoming – Be welcoming and provide warm hospitality.
Empathetic – Drive in their shoes.
Integrity – Do the right thing.
Openness – Try new things out.
Team Player – Help each other.

We’re dedicated to maintaining the highest integrity and standards of ethics and live by our Business Code of Conduct and Ethics. We treat our guests, suppliers, team members, stockholders, community partners and all other stakeholders with honesty, dignity, fairness and respect.

Person standing behind outdoor trade booth

Hear Stories from TA, Petro and TA Express Sites

Every day, our employees go above and beyond to get our guests back on the road better than they came. Each week, we highlight one of their stories to recognize how they’re extending a helping hand.

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How We Care for the Community

In the spirit of our mission—to return every traveler to the road better than they came—we believe we have a duty to give back to organizations close to the trucking industry and the local communities we serve. Learn more about some of the organizations TA is proud to support.

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Sustainability

TA is committed to environmentally friendly practices to help foster a cleaner planet. As part of normal business operations at headquarters and at sites nationwide, recycling, conserving paper, LED lighting usage and reducing overall water flow are implemented.

In 2021, TA announced the launch of a new specialized business unit, eTA, the company’s commitment to sustainability through adding sustainable energy options for professional drivers and motorists, while leveraging alternative energy to support its own operations. As the transportation industry and the nation continue to address environmental concerns, eTA will generate solutions and provide support for guests and travelers increasingly adopting electrification and decarbonization practices.

Driven by Respect for All

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. We commit ourselves to equality and inclusion across: race, religion, gender, sexual orientation, nationality, age, disability, handicap or Veteran status.

At TravelCenters of America, we invite everyone to make themselves at home.

A Second Career

We appreciate veterans, not only for the sacrifices and commitments they’ve made to our country, but also for the skills they developed during their time in the service. We’re always in search of veterans who are interested in advancing their professional career at one of our travel centers or corporate headquarters.

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Daymaker Program

The values we practice every day, both as individuals and as an organization transforms our team members into Daymakers for their internal and external guests. It’s in how team members interact with each other and our guests, and what guides them to make decisions, big and small. Our Daymaker program recognizes and celebrates behavior which exemplifies our value system. Regardless of level, position or title, team members get the recognition they deserve for making someone’s day and doing everyday things extraordinarily well.

Become a Daymaker today!