Westlake, Ohio,
15:13 PM

Petro Knoxville Team Helps Save Driver, Takes Care of Dog during Medical Emergency

“I’m blown away by how I was treated. I’m absolutely overwhelmed and so grateful. It warms my heart to know these people are out there.”

That’s how professional driver Jeff Bailey describes his experience and the team at Petro Knoxville (site 312) the day he was experiencing symptoms of a heart attack while in our shop. He is from Jacksonville, Florida and was hauling a load from Virginia to Louisiana. He is grateful that he happened to stop into the Knoxville location for truck repair.

“I was in the truck and I started feeling this heartburn. Finally, I let my head out the window and said, ‘I feel like I’m having a heart attack.’”

Technicians Timothy (Rob) Robinson and Jamion Wagner told TSA Robin Myers to call 911. Site GM Stacie McCarty and Shop APCM Pam Salyers went over to Jeff to let him know everything was going to be ok. “They didn’t take it as a joke. Everyone acted professionally and it was just a top notch, great crew, group of people,” Jeff said. 

The paramedics arrived and took Jeff to the hospital. What the paramedics couldn’t take was Jeff’s Yorkie (named Wolf). But that didn’t stop the team from continuing to help. Fuel CSR Sebrina Shadler came over to the shop and volunteered to take the dog home and keep him safe until Jeff was out of the hospital.

“I am very proud of the actions taken by my team,” said site GM Stacie McCarty. “They were able to get Jeff the help he needed and care for his fur baby.”

“When you’re in a situation like that, you’re in the hands of others. You’re in someone else’s good graces. They were there for me and did that. They cared for me. They kept my belongings safe and my truck secure. I tried offering Sebrina money for feeding and sheltering Wolf, but no one would take a dime from me,” Jeff added.