A new, driver-first rewards experience replacing UltraONE and TruckSmart.
earnify™pro FAQs
Program Overview & Transition
What happened to UltraONE and TruckSmart?
They’ve been unified into earnify™ pro, bringing all essential rewards and tools together.
Will my UltraONE points, credits, and status transfer?
Yes. Your points, Gear, and qualifying history automatically move into earnify™pro.
Account Access & Passwordless Login
How do I log in to earnify™pro?
earnify™pro uses passwordless login. Enter your mobile phone number and we’ll send you a One-Time Passcode (OTP) via SMS.
Why does earnify™pro use phone-number login?
It’s simpler and more secure. Only your phone number and a one-time code are required. [As a reminder, any information you provide for purposes of earnify™pro is subject to the earnify™pro privacy policy.]
What if I don’t receive my OTP?
You can request it again. If issues persist, contact our support team.
Can multiple drivers share one phone number?
No. Each driver must have their own mobile number to ensure secure access.
Earning Points
You earn points on diesel fuel, DEF, and National Tire Account (NTA) tire purchases. Your Gear determines your points per gallon.
Fuel/DEF: What are the daily limits?
You can earn on up to 2 diesel fuel/DEF transactions per day and up to 15,000 points can be earned per month.
TA Truck Service: What are the daily limits?
You can earn on up to 2 service transactions per day.
How many points do I earn on NTA tires?
Points per tire: 200. These do not count toward tier.
Gear Qualification (Base Points)
How do I qualify for my monthly tier?
Your Gear is based on Base Points earned monthly.
1 Base Point per gallon of diesel fuel/DEF.
Do NTA points count toward tier?
No. Only Base Points from fuel count towards Gear qualification.
Showers, Beverages, Parking & Meal Credits
How do shower credits work in Gears 1, 2 and 3?
Earn up to 2 credits per day with a qualifying 60-gallon fill. 7-day expiration. Max 10 credits.
How do Credits work in MAX Gear?
Earn up to 2 credits per day with a qualifying 60-gallon fill. 7-day expiration. Max 10 credits. Credits are redeemable for your choice of a shower, a meal ($17) or a reserved parking space.
Redeeming Points
Showers, parking, meals, beverages, in-store items, and select services.
Is there a daily redemption limit?
No. Redeem unlimited points up to your account balance.
Point Expiration Rules
Active accounts: 24-month rolling expiry.
Inactive accounts: expire after 6 months of inactivity.
Support
Who do I contact if I need help?
Use the in-experience support tools or visit a TA/Petro location for assistance.
